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If the scratch is deep, however, it may be time to replace the disc. Deep scratches or smudges won’t be read, but you can clean them with a damp cloth. Scratches can affect the Xbox One’s ability to read discs. If you have trouble wiping the controller, you can try using a compressed air duster. Don’t apply too much pressure, as you don’t want to damage the buttons on the controller or the disc.

If you cannot wipe them off with a cloth, you can use a rubbing alcohol soaked cotton swab. Use a damp cloth or cotton swabs with alcohol to clean the buttons on the Xbox One. If you haven’t cleaned them in a while, read the following tips. If you find that the discs are no longer playing, try cleaning them with a laser lens cleaning disc.

If the discs play without any resistance, it is time to replace them. Using a microfiber cloth, clean the ridges of the disc slot on your Xbox One.